Privacy Policy

1. Who is responsible for your data

Data controller — [Legal entity name], registered in [jurisdiction] under company number [number].
Contact — Privacy questions and requests: [privacy email].
Supervisory authority — You have the right to complain to [supervisory authority] if you believe your data has been mishandled.

Identity data — Name, date of birth, nationality and identity document images provided for verification.
Contact data — Email address, phone number and postal address.
Financial data — Payment method details, deposit and withdrawal history, and cryptocurrency wallet addresses used with your account.
Activity data — Wagers placed, games played, balances, bonus history and customer support conversations.
Technical data — IP address, device and browser information, approximate location derived from IP, and login timestamps.
Marketing preferences — Your choices about receiving promotional communications.

To provide the service — Opening and running your account, accepting wagers, settling them and processing payments.
To verify identity and age — Confirming you are eligible to hold an account, as required by gaming and anti-money-laundering rules.
To meet legal obligations — Anti-money-laundering monitoring, regulatory reporting and record retention required by [regulator].
To prevent fraud and abuse — Detecting duplicate accounts, collusion, bonus abuse and unauthorised access.
For safer gambling — Monitoring for indicators of harm and administering limits and self-exclusion.
For marketing, with your consent — Sending promotional messages where you have opted in. You can withdraw consent at any time.

Payment providers — To process deposits and withdrawals.
Verification providers — To confirm identity, age and address.
Game and platform suppliers — To deliver the games and betting markets you use.
Regulators and authorities — Where required by law, licensing conditions or a valid legal request.
Never sold — We do not sell personal data to third parties for their own marketing purposes.

Account data — Retained while your account is open and for [period] after closure, as required by gaming and anti-money-laundering rules.
Transaction records — Retained for the minimum period required by law in [jurisdiction], typically five years.
Self-exclusion records — Retained for as long as necessary to enforce the exclusion, which may be indefinite.
Marketing preferences — Retained until you change them, plus a record of the change itself.

Access — Request a copy of the personal data we hold about you.
Correction — Ask us to correct data that is inaccurate or incomplete.
Erasure — Ask us to delete data, subject to the legal retention obligations described above.
Objection and restriction — Object to certain processing, including direct marketing, which you can stop at any time.
Portability — Request your data in a machine-readable format where applicable.
How to exercise them — Send a request to [privacy email]. We will respond within the timeframe required by applicable law.

Security measures — Data is transmitted over encrypted connections and access is restricted to staff who need it. No system is completely secure, so keep your credentials private.
Essential cookies — Required to keep you logged in and to secure the session. These cannot be disabled without breaking the service.
Analytics and marketing cookies — Used only where you have consented, and manageable through the cookie settings on the site.
International transfers — Where data is transferred outside [jurisdiction], appropriate safeguards are applied.

Updates — We may update this policy. Material changes will be notified by email or on-site notice before they take effect.
Version — This version is dated [date]. Previous versions are available on request.